171 Cooper Ave. Suite 108,
Tonawanda, NY, 14150 USA
Free Shipping nationwide
Frequently Asked Questions
EasyGo Power Chair’s patented design is specific to our brand therefore our parts are not compatible with other power chairs.
Your EasyGo Power Chair comes fully assembled. Just charge the battery and you will be ready to go!
The EasyGo Power Chair uses solid flat free tires so you will never have to worry about getting a flat! If your wheels start to wear down from usage, just give us a call and we can talk about replacement wheels.
Depending on what needs to be repaired or replaced, we do offer replacement parts that can be purchased* and shipped to you therefore you may not need to ship your chair back to us.
If you feel your chair needs to be repaired or if any parts need to be replaced, please email us at firstname.lastname@example.org or call us at 1-833-709-3499. We can be reached Monday – Friday 8:30am – 5:00pm.
*Parts may need to be purchased if your warranty has expired or repair/replacement is not covered under the scope of the warranty
The EasyGo Power Chair can travel at a maximum speed of 3.7 mph. This speed is adjustable right from the joystick panel so you can lower the speed to your preference anytime you’d like.
Yes! The EasyGo Power Chair drives both indoors and outdoors.
You will have approximately 4.5” between the footrest and the ground.
The EasyGo Power Chair uses an Intelligent Electromagnetic Brake system which stops the chair when you let go of the joystick.
To unfold, you should be able to push the cushion tube backwards to ensure the frame is fully closed and then pull the lever under the seat.
If this doesn’t work, ensure your front wheels are facing forward and not tucked sideways. Once the front wheels are straight, repeat the instructions above.
If your chair is still not unfolding, give us a call and we will troubleshoot with you.
The Standard Model weighs approximately 46lbs and the Elite Model weighs approximately 50lbs. This weight DOES NOT include the battery. The battery alone weighs approximately 6lbs.