Address
171 Cooper Ave. Suite 108,
Tonawanda, NY, 14150 USA
Phone
Customer Service
Have a question or concern? Our customer service team has you covered.
Warranty Request
We offer a 3 year manufacturer warranty. Let us know if you have a warranty request or question.
Phone Purchases
Don’t want to order online? Not to worry, give us a call to place your order.
Financing Options
Not sure about our financing options? We are happy to clarify!
Live Chat Support
Chat With An Expert
Have a question about one of our products? Chat with one of our experienced mobility experts today.
Free Shipping nationwide
Frequently Asked Questions
EasyGo Power Chair’s patented design is specific to our brand therefore our parts are not compatible with other power chairs.
Medicare does not cover portable foldable power chairs sold by EasyGo Mobility as well as most of the competitor power chair companies in the U.S. We apologize for the inconvenience.
EasyGo Mobility is considered an Out of Network Provider therefore this depends on whether your insurance will work with an Out of Network Provider. Some insurance companies will work with Out of Network Providers but may not cover the full cost of the power chair. Please talk to your insurance provider about this request.
Your EasyGo Power Chair comes fully assembled. Just charge the battery and you will be ready to go!
The EasyGo Power Chair uses solid flat free tires so you will never have to worry about getting a flat! If your wheels start to wear down from usage, just give us a call and we can talk about replacement wheels.
Depending on what needs to be repaired or replaced, we do offer replacement parts that can be purchased* and shipped to you therefore you may not need to ship your chair back to us.
If you feel your chair needs to be repaired or if any parts need to be replaced, please email us at cs@easygomobility.com or call us at 1-833-709-3499. We can be reached Monday – Friday 8:30am – 5:00pm.
*Parts may need to be purchased if your warranty has expired or repair/replacement is not covered under the scope of the warranty
The EasyGo Power Chair can travel at a maximum speed of 3.7 mph. This speed is adjustable right from the joystick panel so you can lower the speed to your preference anytime you’d like.
Yes! The EasyGo Power Chair drives both indoors and outdoors.
You will have approximately 4.5” between the footrest and the ground.
The EasyGo Power Chair uses an Intelligent Electromagnetic Brake system which stops the chair when you let go of the joystick.
Phone
(1) 833-709-3499
Location
171 Cooper Ave. Suite 108,
Tonawanda, NY, 14150
cs@easygomobility.com
Store Hours
M-F: 8:30am - 5:00pm